Terms & Conditions

  1. PETS: -
We regret that we cannot accommodate pets and therefore these are not permitted in the caravan.

  2. AGE LIMITS: -
NO ALL MALE/FEMALE PARTIES or ADULT  GROUPS under 25 years of age allowed - families only.

  3. OTHER CONTITIONS:
SMOKING is NOT permitted within the caravan.

  4. Butlins Holiday Caravans reserves the right to refuse any application for accommodation, without citing reasons, regardless of availability.

  5. Only people named in the booking form will be allowed to stay in the accommodation; any alternatives must be notified, and agreed in writing to Butlins Holiday Caravans.

  6. DUVETS ON BEDS IN USE MUST BE COVERED,

You need to provide your own linen i.e. Pillow cases, Duvet covers & Bottom sheets for each bed you are going to use and parents are requested to bring rubber or waterproof sheets for young children.

 
7. Damage to Accommodation

You must be advised to us, before departure of the holiday period. Butlins Holiday Caravans reserves the right to agree with holidaymaker at the point of time, charges for damage/breakages to accommodation and/or equipment supplied.

  8. The Holidaymaker shall at all times maintain the property and its contents in a clean and tidy condition. The holidaymaker shall be liable to Butlins Holiday Caravans for any loss, costs expenses or claims arising from any damage accidental or otherwise caused to the property and/or its contents by the holidaymaker or any person in his/her party. If as a result of such damage, the property or any of its contents need to be repaired or replaced then the holidaymaker shall be responsible for paying the reasonable cost of doing so. Butlins Holiday Caravans reserves the right to charge extra cleaning charges where a property is left in an unacceptable condition. The holidaymaker should never leave any entrance doors open, or leave windows open when the property is unoccupied or cause annoyance or become a nuisance to occupants of adjoining premises, whether holiday homes or not. The holidaymaker shall permit the Butlins Holiday Caravans and the park manager reasonable access to the property for urgent repairs etc.

  9. Butlins Holiday Caravans is entitled to ask the holidaymaker or the holiday’s party to leave the property without refund of monies if damage has been or is likely to be caused, or if the holidaymaker’s behavior is deemed to be unacceptable.

  10. ALL CLIENTS MUST KEEP NOISE TO A LEVEL TOLERABLE BY NEIGHBOURS AT ALL TIMES.

  11. Clothes may be dried on clothes airers that attach to caravan window. Washing lines or rotary dryers are not permitted.

  12. We will not accept liability in respect of any loss or damage caused by weather conditions, flood, riot, war, strikes, or sickness of the holidaymaker or any member of his/her party.

  13. CONDITIONS and SAFETY of ACCOMODATION: -
All caravans are equipped with a battery-powered smoke detector in the lounge which is tested by our cleaning staff prior to each booking.

All caravans have a gas safety certificate held by the caravan park manager.

The electrical circuitry in all caravans is tested by an NICEIC-registered electrician annually.

All electrical appliances provided are tested by an NICEIC-registered electrician annually.

These certificates are also held by the Butlins site manager.

  14. CLEANING:-

The caravan is cleaned prior to your arrival, and while every effort is made to ensure a pristine cleanliness in each case, all clients should alert Jamie Anderson (cleaning contractor) if he/she feels that the caravans is not to a good standard of cleanliness.

  15. Accommodation:
Willerby Aspen 2001 37 x 12 3 beds, sleeps up to eight people in: -
One Double master bedroom with en-suite shower room, Two twin bedrooms, and a fold out double bed in the lounge

  16. Butlins Holiday Caravans shall be allowed access to the holiday accommodation at any reasonable time for essential maintenance. If possible, this will be by prior arrangement.

  17. Refund for Cancelled Reservations: -

 

A NON-REFUNDABLE DEPOSIT IS REQUIRED FOR EACH BOOKING (if there are multiple bookings each section of booking will attract a deposit)

 i.e. example 1: - A two week booking will require 2 deposit’s, 1 for each week,

       example 2: - A weekend, a mid week and the following weekend would attract 3 deposit’s.

   
FULL PAYMENT MUST BE RECEIVED 6 WEEKS BEFORE ACTUAL BOOKING DATE.

If payment is not received by this time your booking may be cancelled and deposit lost!

 ONCE PAYMENT HAS BEEN RECEIVED AND CLEARED A RECEIPTED INVOICE & Travel documents will be posted out to you.

 SHOULD YOU CANCEL AFTER THIS POINT NO REFUND WILL BE ISSUED.

 

PAMENT WILL BE MADE BY: -

CHEQUE,

DIRECT BANK TRANSFER,

PAYPAL (3% handling charge)

INTO ANY LLOYDSTSB (via supplied paying in slip)



  18. BUTLINS HOLIDAY CARAVANS REGRETS THAT PAYMENTS CANNOT BE REIMBURSED FOR CANCELLATION. IN ORDER TO ENSURE REIMBURSEMENT IN THE EVENT OF ANY INCAPACITY, IT IS RECOMMENDED THAT ALL HOLIDAYMAKERS PURCHASE A HOLIDAY INSURANCE POLICY WHICH CAN BE OBTAINED FROM ANY REPUTABLE INSURANCE BROKER.


  19. WHAT YOU NEED TO BRING WITH YOU: -

BED LINEN, Pillow cases, Quilt covers, & Bottom sheets for all the beds that you are going to use

TOWELS

TOILET ROLL,

  20.TENANCIES: -

 Tenancies commence from 14.30 hrs on the day of arrival and terminate at 10.30 hrs on the day of departure. If holiday maker is unable to arrive on the first day of the booking, or has to leave before the final day of the booking, the holiday maker must notify us. There is no refund for premature departures.

  21. ITEMS NOT allowed in the caravan:-
CHIP PANS: - We do not allow deep fat frying in the caravan due to the risk of FIRE.

 ELECTRIC BLANKETS:- Are not allowed due to risk of FIRE

 

22. OUTDOOR COOKING
BARBECUES: - Use barbecues at least 3 meters away from the caravan, Portable barbecues should not be used on the patio table that is provided. Used barbecues, must NEVER be placed beneath a caravan.
.

  23. LOST PROPERTY:
Lost/left property will be retained for no more than fourteen days after departure of holidaymaker. No contact will be made with holidaymaker regarding his/her lost or left property. Holidaymaker is responsible for advising Butlins Holiday Caravans that he/she has lost and/or left property belonging to him/her. Holidaymaker must pay packing and delivery charges before lost/left property will be returned. If holidaymaker has not laid claim to his/her property within fourteen days of departure, property will be disposed of for charitable purposes, or thrown away, depending on state and condition of property. Baggage is at owners risk at all times. We do not accept responsibility for loss or damage to any car or its contents or for loss or damage by or to third persons.

  24. Ball games are to be played on the designated areas and not between caravans.

The information you provide will be held under Data Protection Act 1998 and can be used by Butlins Holiday Caravans.

                 

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